mPulse Believe Product Support

Helpful Videos

See how to assemble your mPulse Sauna.

Watch how to disassemble your mPulse sauna.

See how to install or realign your mPulse sauna glass door.

Watch how to replace your android control pad in your mPulse sauna.

Learn how to replace your mPulse sauna power box.

See how to pair your sauna stereo with your personal device using Bluetooth

See how to install or replace your chromotherapy lights.

Learn how to install Sound Vibration (Acoustic Resonance) Therapy into your sauna.

Watch how to replace your mPulse sauna heater.

Learn how to replace your mPulse near or red/near infrared LED panel.

Watch how to replace your Sunlighten sauna stereo.

Frequently Asked Questions

What infrared wavelengths are running during quick mode and at what intensity?

Quick Mode is ideal for a basic high-temperature experience that utilizes the full spectrum wavelengths at maximum intensity to increase the temperature of the cabin. 

How do I schedule a sauna session?

The ‘Custom’ icon will be at the top of the programs screen after the presets. This mode enables you to draft your own session with dynamic features by doing so in segments. This enables you not only to determine the length of the session, but apply different wavelengths of infrared at different points in the same session. Tap the plus icon to add a segment. You’ll be able to give your program a name and customise the intensity of the heaters ....

Why won’t my sauna get to 70 degrees?

Unlike a traditional sauna, infrared heats the body directly. Air temperature in the sauna is not as important as the type and quality of the infrared being received. To provide the peak far infrared wavelength of 9.4 microns, the surface temperature of an object must be controlled. The cooler the surface area of the heater, the more far infrared energy will be produced. Sunlighten saunas have heat sensors at multiple locations to measure surf....

Sunlighten is at your service.

Support Hours:

9:00 am – 5:00 pm (AEST) Monday - Friday
10:00 am - 2:00 pm (AEST) Saturday